Articles in this section

• How to Add agents, confirm certification status, agent next steps, and edit agent profile as and Agency
• Agents – How to Add or Remove Members
• Agents-How to Add a New Consumer
• How to View Agency and Agent Delegations as an Agency Manager
• How to Change Plans on Behalf of a Consumer
• How do I change the number associated with my Duo Security MFA account?
• I am an agent and I registered as an Assister on Virginia's Insurance Marketplace now I cannot access my account.
• Why doesn’t my client show up in my book of business anymore?
• Can only the agency manager see the information for all the agency customers, or can each agent see them all?
• Can we do off-exchange enrollments on Virginia's Insurance Marketplace?