Virginia consumers who have coverage through Virginia’s Insurance Marketplace plans are still protected by the federal No Surprises Act. Virginia also has balance billing laws (Va. Code 38.2-3445.01-.07) that protect consumers. If you believe you’ve been wrongly billed, you may call the federal agencies responsible for enforcing the federal balance billing protection law at: 1-800-985-3059 and/or file a complaint with the Virginia State Corporation Commission Bureau of Insurance here or call 1-877-310-6560.