I am unable to access my account on Virginia’s Insurance Marketplace. What steps should I tak October 29, 2024 17:54 Updated If you need a new access code, call 888-687-1502. If you need a new activation email to be sent, email ExchangeAgents@scc.virginia.gov with that request. If the status is showing suspended email us at marketplacelms@scc.virginia.gov. Related articles How to create a Virginia's Insurance Marketplace account? Adjusted Gross Income (AGI) Medicare How to correct an Agency Profile I’m getting a message that an email address is required for a consumer account. Is it required? If not, how do we bypass it? Can't find your answer? Find local assistance or contact us. or Chat / Charlar