Agent Designation/Book of Business
- How long does an agent have to respond to a client's designation request? They may be out on appointments when the email comes to them.
- Can consumers add the agent NPN (national producer number) to their application? If they forget to do so, is there a way to add it later?
- Does agent designation continue across plan years if no change is made or is re-designation necessary after 365 days?
- Consumers selecting health plans on their own - Is a consumer that has been recorded in an Agent or Broker’s Book of Business constrained from selecting and enrolling in a Health Plan on their own using the Virginia Insurance Marketplace?