Marketplace Permission Email: Why I Received It and how to Update My Application

Why You Received This Email

You received this email because your latest application for health coverage through Virginia's Insurance Marketplace either did not give permission to automatically renew your eligibility for subsidies, or the permissions previously provided have expired.

How to Qualify for Financial Savings

Note: Have your financial information ready before starting this process.

Step 1: Log In and Edit Your Application

1. Log in to your Virginia's Insurance Marketplace account.
2. On your dashboard, go to the "Your Household Eligibility" section and click "Edit Application".
3. Ensure your dashboard is set to the plan year you are seeking coverage for.

Step 2: Update Your Help Paying for Coverage Answer

4. Click through the first few pages of your application until you reach the "Help Paying for Coverage" question.
5. Change your answer from "No" to "Yes".

Step 3: Complete and Submit Your Application

6. Finish the rest of the application for financial savings.
7. Submit the application to see if you are eligible for savings.

Consent to Automatic Renewal

On the Sign and Submit page, you can choose whether to give Virginia's Insurance Marketplace consent to check your information for future renewals:

• "I agree" – consent for up to 5 years.
• "I disagree" – consent for fewer years.
• If you consent to 0 years, you will need to repeat this process each year to remain eligible for financial savings.