Articles in this section

• For consumers that need to combine accounts (recently married), will they be able to apply at the same time as the individual accounts are open? Some exchanges require you to do it the month after terminating the individual plan and try to get retroactive
• Can a client who is under 65 but qualified for Medicare due to a disability purchase an Exchange policy even though he/she has Medicare parts A & B?
• Do consumers have the option of opting out of Medicaid, especially children whose parents do not want them to have Medicaid?
• What is the process to determine if someone is eligible for the Marketplace or for someone who is eligible for group coverage, but the premium exceed the or federal affordability standard?
• If we have a change to an application (address or some other change), does it require you to go through the whole application again?
• Where can a client add an agent?
• Can agents help a new consumer without having them need to send a designation request?
• As of June 18, 2023, per CMS, agents and brokers are required to get written or "recorded" verbal consent from clients before assisting them with their application. What will be the rules in Virginia?
• Who will handle appeals?
• Is there a location where we can see the communications you are sending to the consumers?