Step 1: Agency Manager would click Admin Staff/Add a New Admin Staff. Enter the Admin Staff information and select the level of access they want the staff member to have. Hovering over the “level” it describes what each level is.
Step 2: The agency manager can then move the admin staff member to an active status:
The admin staff user will get an activation link when the Exchange agent admin approves the user, similar to approving the agent by certifying the agent.