Individuals who applied for healthcare through Virginia's Insurance Marketplace and had their application transferred to the Department of Medical Assistance Services for a Medicaid (called Medical Assistance in VA) can submit additional documentation via the CoverVA website, mail, or by dropping it off in person at the local Department of Social Services. You can also call the Cover Virginia Call Center at 833-5CALLVA
(833-522-5582) (TDD: 1-888-221-1590). The call is free. Or, call your local Department of Social Services.